Property Management

Every rental enquiry answered. Every investor spotted.

Claire works your rental listings the way she works your sales listings. She writes the ad, answers every enquiry in seconds, points renters to inspect and apply, and matches each new rental to tenants you already know. Then she finds the investors hiding in your sales enquiries and tells your property management team.

Already at work
150K+renter profiles Claire matches new rentals against
189Kenquirers who have told Claire they are investors

Updated daily · as at 13 October 2026

What Claire does for your rent roll.

One agent across your rent roll, working with the tools you already use.

01 · Rental ad

The ad, written for you

A first draft from the property’s own details, in your voice.

Headline and description
Draft ready
02 · Lease enquiries

Answered in seconds

Rent, availability, pets, parking, lease term, how to apply.

Outside business hours
54%
03 · Inspections

Renters sent to inspect

The next time, and a hand-over to your booking tool.

Inspection Sat 10:15am
Booked in your own tool
04 · Applications

Ready renters apply

Handed to the application tool you already use.

Application started
In your existing tool
05 · Tenant matching

The right tenant, faster

Each new rental goes to the renters it suits.

Priya K.
2 bed · pets · near the station
92%
06 · Investor leads

Investors found for your team

Buyers and open-home visitors showing investor intent.

Active investor in your area
Sent to your property managers
New lead

An example. The renter, the inspection time and the match are invented; 54% of enquiries arriving outside business hours is Claire’s own figure.

The difference

Most rental enquiries ask the same handful of questions, and most arrive when nobody is at a desk. Claire answers them the moment they are asked, so your team spends the day on owners and tenants, not the inbox.

From enquiry to application.

The same way Claire handles a buyer enquiry, set up separately for leasing.

  1. A renter enquires

    On a portal, on your website or by text, at any hour.

  2. Claire answers what they asked

    From the listing’s own details, in your agency’s name. If the answer is not there, she says so and passes the question to your team.

  3. She points them to inspect

    The next inspection time, and a hand-over to the inspection tool you already use to book it.

  4. She encourages them to apply

    When they are ready, she hands them to your existing application tool. Nothing new for your team to learn.

  5. Your team sees the result

    Who asked, what they asked and what Claire told them, without having typed a reply.

What the renter sees

10:42●●● ▲ ▮
‹ Messages
HPHarbour PropertyClaire, virtual assistant

Tuesday 10:42 pm

Hi, is 4/27 Marlow Street still available? And is it pet friendly?

Hi Priya, I’m Claire, the virtual assistant for Harbour Property. Yes, 4/27 Marlow Street is available from 14 October at $720 a week.

The owner will consider a pet on application, so tell us about yours when you apply.

The next inspection is Saturday at 10:15am. You can book your place here:Book an inspection

Opens the inspection tool you already use

Booked, thanks. How do I apply?

You can apply online, before or after you inspect:Start your application

Opens your existing application tool

Is there anything else you’d like to know about the property?

What the property manager receives

Enquiry summaryPriya asked whether 4/27 Marlow Street is available and whether pets are allowed. Inspection booked for Saturday 10:15am. Application link sent.

An example conversation. The agency, the renter and the property are invented.

The right tenant, faster.

AI Buyer Match, working for landlords. A vacant property costs its owner every week it sits.

  1. A new rental is listed

    Claire reads it: location, rent, bedrooms, parking, what makes it different.

  2. She finds the renters it suits

    From people who have enquired on your rentals or come to your inspections. Their real history, not a form they filled in once.

  3. They hear from you first

    An email in your brand and your property manager’s name, saying why this one was matched, with the inspection time and how to apply.

  4. The landlord gets a faster start

    Interested renters in the first days of the campaign, from a database you have already paid to build.

What lands in their inbox

9:41●●● ▲ ▮
‹ Inbox
HPHarbour Propertyto Priya · 7:02 am

Recommended rental: 4/27 Marlow Street, Northbrook

HARBOURPROPERTY
The rental's private courtyard at dusk, with an outdoor dining setting

4/27 Marlow Street, Northbrook

211
MCMaya Chen0491 570 158 · maya.chen@harbour.exampleProperty Manager, Harbour Property

Hi Priya,

A new rental has just been listed that we think suits what you have been looking for.

Based on your recent enquiry on a 2 bedroom apartment near the station (and your questions about pets and parking), I wanted to flag 4/27 Marlow Street, Northbrook. It is a 2 bedroom ground-floor apartment with secure parking and a private courtyard, the owner will consider a pet, and it is a short walk to the station and the shops.

  • 2 bedrooms with built-in wardrobes
  • A private courtyard off the living room
  • Secure parking space and a storage cage
  • Pets considered on application
Recommended next steps

Inspect the property: the next inspection is Saturday, 10:15–10:30am.

Apply: you can apply online before or after you inspect.

Rent: $720 per week · Available 14 October

View Property
Next scheduled inspectionSaturday at 10:15amAdd to calendar

Ready to move forward?

Book an inspectionApply now

Kind regards,

Maya Chen0491 570 158Harbour Property Northbrook
If you want to unsubscribe, please click here.

An example. Your brand, your property manager, your unsubscribe link.

The investors already in your enquiries.

Not everyone who enquires on a sale listing is buying a home to live in. Some of them are your next landlord.

  1. Claire reads the signals

    In buyer enquiries and open-home attendance across your sales listings: who is an investor, and where they are looking.

  2. Your property managers are told

    An active investor in your area, with the property they asked about and how to reach them.

  3. By email, every day

    The day’s investor leads, sent to the team each morning.

  4. Or worked in Pulse

    Each lead actioned, followed up and tracked on a phone, with reporting for whoever manages the team.

Investor leads in Pulse

Pulse on a phone: Investor leads — enquirers showing investor intent, sorted into new, follow up and dropped, each with the property they asked about

Pulse, on a phone. The names are examples.

Know the market, sales and rentals.

Your property managers get Pulse too: the numbers an owner asks about, for any suburb in Australia.

  1. Rents and how they are moving

    The typical weekly rent, its trend, and the change over three and five years.

  2. Yield, stock and time to lease

    Gross yield, how many rentals are available now, and how long a typical lease takes to sign.

  3. The sales side as well

    Prices, days on market and recent sales, for the conversation about holding or selling.

  4. Something to say to a landlord

    An AI-written summary of the suburb and a suggested script for the call.

Rental insight in Pulse

Pulse on a phone: the rental view of a suburb, with the typical weekly rent and its trend, gross yield, rentals available now and days to lease

Pulse, on a phone: the rental view of a suburb.

Now, we have an always-on client experience.

Cathie CramptonDirector of Property Management, Place

Just some of the brands that trust Claire.

Jellis Craig
McGrath
Stone
Place
Nelson Alexander
Woodards
Morton
Hive

and +55 more

Other agencies using Claire include Abercrombys, Alex Pitsis Group (APG), All Properties Group, Barnett Real Estate, Barry Plant, Belle Property, Bombay Real Estate, Brava Residential, Broadhurst, Caroline Brown Property, Code, Crafted Property, eXp Realty, Felix Reitano Real Estate, Garry Jones Homes, george brand, Harcourts, Harwood, Hayman Partners, Hennessy Real Estate, Hillsea.com Real Estate, Integrity, James Avenue, K&D Properties, Keyes & Co Property, Kim Jones & Co, Laing + Simmons, LJ Hooker, Marriott Lane, Martinuzzi Property Group (MPG), McNeice, MK Real Estate, Movable, Multi Dynamic, Nic & North, Palm House Property, Pilgrim, Professionals, Raine & Horne, Ray White, RE/MAX Edge, Reddy G Real Estate, Richard Matthews Real Estate, Richardson & Wrench, Sale Street, SMART Real Estate, Soul, Stoke, Suburbia, Sydney Realty Centre, View, Vivid Property, Wolf.

Questions we get asked.

Does Claire replace our inspection or application software?

No. Claire answers the enquiry and gets the renter to the next step, then hands them to the inspection and application tools you already use. Your process stays as it is.

Is leasing set up separately from sales?

Yes. Sales and leasing have their own settings, so you can set Claire up differently for each side of the business.

Which property management systems does it work with?

That depends on what you run and how it is set up, so it is one for the demo, where a Propic specialist goes through your own systems.

Where do the investor leads come from?

From your own sales enquiries and open-home attendees. Claire reads the signs that someone is an investor and passes them to your property management team while they are still looking.

How do the leads reach the team?

As a daily email, or in Pulse, where each lead can be actioned, followed up and tracked, with reporting for management.

Who does tenant matching contact?

People who have already enquired on your rentals or attended your inspections, in your agency’s name and within the contact preferences they have given you.

Can our property managers use Pulse?

Yes. Pulse gives them sales and rental insight for any suburb. Investor leads appear in Pulse for agencies using Claire.

See it on your own rentals.

Forty-five minutes, your listings, your enquiries. Or ask Claire about it right now.